How can we help? Meet the Shaboom Team

How can we help?

When you subscribe to a newsletter, buy a product, or sign up for a workshop online, you want things to go smoothly. So do we. At the same time, life happens. (You gotta love it.)

Whether you’re looking for information, need help with an order or subscription, or just want to make sure there are real people behind Shaboom, you’ve come to the right place.

Meet the Shaboom Team

	Meet Maggie Haydock, Chief Cook and Bottle Washer. The newest member of the Shaboom team, Maggie’s primary responsibility is to take care of YOU. She’s in the office Monday through Wednesday and Friday each week, and while she may not know the answer to every question, she will put a smile on your face while she finds out. Email Maggie when you: Need to place or check on an order Have a question about shipping Have a problem with a product Have other questions of a non-technical nature.
	Debbie Buxton has been on board for 9 years. She’s the tech diva who troubleshoots the Web sites and shopping cart and looks for ways to make things run more smoothly. Email Debbie for: Help downloading a product Assistance using a digital product To find a lost password or username Links to products you have ordered Access to a private forum
	Inessa Rebeyko is Shaboom’s content angel. She tweaks articles and Web pages so they are easy for you to find and use. She works with content publishers and article directories to match our resources with the needs of their audiences. And she lives in Novosibirsk. How cool is that? Email Inessa for: Permission to reprint articles Link exchanges Help selecting articles from the Shaboom archives for your site or publication
	That’s me, Molly, on the left. I started this gig in 1996, and that makes me the big mucky-muck, though not necessarily the brains. ;-) While Maggie, Debbie, and Inessa are your best bet for getting quick and accurate responses, you can always email me for: Help deciding if a program or product is a good fit for you A conversation about facilitating a custom workshop Individual coaching

How to Ensure You Get the Help You Request
We usually reply to emails within one business day. To make sure you receive our response, please:

Whitelist authenticpromotion.com and shaboominc.com so that your ISP allows email from us to come through.
If you haven’t heard from one of us within one business day, check your junk mailbox.
If you’ve received nothing from Shaboom after two days, please email again and give us a phone number so we can get back to you.
If you prefer, you may phone
Maggie or Molly at 360-697-7022
Debbie at 360-275-2838.