Customer Service Tips and Articles

Articles and Tips On Customer Service
by Molly Gordon, MCC

Customer Service Tips: Serving Without Burnout
Many small businesses or solo-shops crash and burn because they confuse customer service with customer tyranny. They imagine that serving customers means giving into endless demands.
How to Give Your Customers What They Really Want, or What Makes Good Customer Service
Ten tips on what makes good customer service and what your customers really want from you.
Entrepreneurs Who Care Too Much: Why Worrying About What Customers Want Doesn't Work
Find out when and why you need to stop worrying about your customers’ needs and what to do instead.
Selling Tips: How to Serve Your Customers by Selling to Them
Do you do your best to provide value to prospective customers but back away from selling to them? Use these selling tips to explore your attitude to selling and make your business and your relationships with your customers healthier.
Being Self Employed: Does your way of selling help you with building trust with customers?
Does being self employed have to be lonely? Wouldn't it be great if self employment meant enjoying the support of a committed community? Well, it doesn't have to be a pipe dream. But to leave isolation and loneliness behind, you may have to rethink your position on selling to your customers because it can actually help you build trust with your customers.
Tips To Better Serving Your Customers When You Give Things For Free
Give-aways are important means of inviting your customers in, introducing them to your work, building trust, and expressing appreciation. They can also be part of a strategy of giving back, contributing some part of your work to benefit your community. Still, there are two factors to keep in mind when you offer something for free.
Reprint Terms for Customer Service articles by Molly Gordon, MCC

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Articles and Tips On Customer Service by Molly Gordon, MCC

Articles and Tips On Customer Service
by Molly Gordon, MCC