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Cast a fresh eye at your product pricing strategy and marketing - Part 2

Think About Your Product Value
by Molly Gordon, MCC

Here are some of the things I've learned and that I credit with supporting my own successful pricing strategy and marketing my products and services:

1. If our pricing strategy doesn't allow us to charge enough for our labor, we eventually get burned out and/or resentful.

2. When we do not charge the price that our hearts fell the work is worth, something in us feels "less than." It's an energy leak, and it can feel really crummy when you are leaking energy and trying to be a good person by not "taking advantage" of your customers.

3. When we take the time and care to be really skillful and well informed about our craft (and I know from what I read that many of you do this), we are responsible not just for compensating ourselves for direct labor but for earning enough money that we can continue to learn, grown, and refine our expertise. It costs money to buy books and magazines, to go to workshops. It takes time to research your raw materials, and if you do not consider that time in your pricing, you run the risk of running yourself ragged. Your pricing strategy should bring in enough money from each sale of a product that your business "pays" for all those hours learning and sourcing.

4. If we do not charge enough for our products, it can be easy for customers to miss the true product value. Price gets people's attention. You may think that is cheesy. I don't have an opinion about that. I just know that it's often the case.

5. What you believe about what you can charge (and get) is the biggest single factor in whether or not customers will be happy to pay your prices.

Let me say a bit about Number 5, because it is, in my experience, absolutely true and yet very hard for artisans to understand. Here's why it is true:

-- If a customer does not understand the true value of your product or doesn't care about it, neither a high price nor a low price will convince them to buy it.

-- If a customer does appreciate and value your product, they will not be offended by a price that exceeds their budget. Disappointed, yes, but offended? No. The person who is offended doesn't truly understand what you are selling. Educate them (if they want to be educated) or simply bless them and let them go.

-- There are two kinds of products: commodities and specialties. A commodity is a product that gets the job done. Bulk laundry detergent. Generic oatmeal. When we shop for commodities, price matters. Why would I pay $3 a pound for essentially the same laundry detergent I can get for $.50 a pound?

A specialty is a product that offers a value above and beyond the basic utility of the product. My husband is the more frugal one in the family, and he does the grocery shopping so that we don't go broke from my fascination with candles or exotic spices or whatever. He is the one who first bought organic produce, and when we tasted the difference, it became our first choice. It's often quite a bit more expensive, but the product value added by virtue of it being organic -- a value we can actually taste and feel in our bodies -- makes the higher price well worth paying.

Back to laundry detergent. This is not an item I would usually splurge on, however I discovered a natural, lavender scented, biodegradable detergent that is just so delicious. It leaves the faintest, clearest scent of lavender on the laundry, I just love it. I usually combine it with another natural detergent that is somewhat less expensive so that the overall cost is lower than if I only used the lavender stuff. Do I resent paying more for the yummy stuff? NO! I am proud to contribute to the success of a company that is creating such a lovely product. I want them to succeed.

Are you selling specialties? Then pricing strategy and marketing should be driven by true value of your product or service to the customer, not the manufacturing cost.

Next article:
Cast a fresh eye at your product pricing strategy and marketing - Part 3:
Price and perceived value


Pricing Strategies & Authentic Prosperity Index


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AP- your self promotion and  small business marketing resourceLearn more about Authentic Promotion - a comprehensive small business marketing resource that turns marketing and self promotion into a path of increasing self-awareness, authenticity, and right livelihood. In particular, the pricing strategies you learn to apply will build the solid foundation for your authentic prosperity as an entrepreneur.


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Contact an acknowledged expert on small business marketing Molly Gordon at:

Shaboom Inc. Life could be a dream…
PO Box 195
Suquamish, WA 98392-0195
mgordon@authenticpromotion.com

As a business coach and small business marketing consultant, Molly Gordon, MCC, is available in Greater Seattle Area and internationally

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